JSIII.COM Return Policy & How to Return an Item

We take pride in our reputation for quality and value. If for any reason you are dissatisfied with a purchase we'll assist you with a prompt refund. JSIII.COM returns will be accepted up to 90 days from purchase date. The item must be returned in original, unused condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to ensure credit.

Damaged or Defective Items

If you receive a damaged or defective item, contact a Customer Service Representative within 30 days of delivery at 800-201-5114. Please supply the order number and item number from your original confirmation email, as well as your email address and phone number. JSIII.COM will make every reasonable effort to assist you with your return.

If there is extensive damage to the carton upon delivery, contact a Customer Service Representative immediately at 800-201-5114. Please have your order number available when you call.